Track Your Order

Find the latest delivery update

Open the shipping confirmation email for your order and follow its order-status link. You can also use the tracking number on the named carrier’s official website. If your order arrives in more than one parcel, check the tracking details for each shipment.

No tracking movement yet?

A tracking number can be created before the first carrier scan appears. Check that you are using the most recent shipping email and the correct number. If your parcel is beyond its estimated delivery window or tracking suggests a loss, contact service@rovemixa.com with your order number and the latest tracking event.

Need help finding your order?

Include the email address used at checkout so we can locate the order. Please do not send passwords or full payment-card details. Our service hours are Monday–Friday 9:00 AM – 6:00 PM (GMT+8).

Contact support · Shipping Policy

Company Information

Brand: rovemixa

Website: rovemixa.com

Store operator: Guangzhou Jinyao Huanyu Information Technology Co., Ltd.

Registered address: Unit C02, Room 813, No. 7 Shuangshan Avenue, Nansha District, Guangzhou, Guangdong, China

Customer support email: service@rovemixa.com

Customer service phone: +1 800-284-3948

Customer service hours: Monday–Friday 9:00 AM – 6:00 PM (GMT+8)